Assessment · Mentoring · Advisory
I've led every corner of the Customer Growth Organization. Now I help you master yours.
Post-sales organizations are where revenue succeeds or gradualy breaks.
I’m a hands-on leader with 20+ years in the trenches. I partner with B2B tech companies and investment funds to audit and restructure customer motions-turning reactive teams into intentional growth engines.
The Unfiltered Truth: Critical operational reality rarely reaches the executive suite due to management filters. Using AI-assisted diagnostics across frontline teams, I bypass the politics to uncover systemic friction and hidden NRR opportunities.
My playbooks aren't built on theory, they are forged in the trenches. Having sat in your chair and made the hard calls, I know exactly what it takes to execute operational change -delivering results that move the needle, not just decks that look good.
Services
How we work together
Post-Sale & NRR Assessment
A deep operational review of your post-sale design, identifying growth constraints, execution gaps, and layout shifts needed to maximize NRR.
Learn more →Executive Advisory
Strategic partnership for executives and post-sale leaders driving complex organizational change, restructuring customer motions, and embedding operational scale.
Learn more →Targeted Operational Execution
In-the-trenches execution for critical post-sale initiatives. From architecting data-driven expansion and upsell playbooks to rebuilding the operational interfaces between CS, Product, and Sales to maximize retention.
Learn more →Ready?
Ready to evaluate your growth engine?
No pitch. No deck. A 20-minute dive into your current customer motion to see if I can actually help you move the needle.